Pending Cases
4
Awaiting review
In Review
2
Currently being processed
Completed Today
7
Avg. 11 min each
Needs Further Review
1
Flagged for follow-up
📋 Cases In Review
Case IDPatientPayerPlan TypeAssigned ToStatusAction
C-2026-0084 Margaret T. CollinsUnitedHealthcare Medicare Adv. Jane DoeIn Review
C-2026-0085 Robert J. HernandezAetna Better Health Managed Medicaid Alex RiveraNeeds Review
📥 Recent Pending Cases
Case IDPatientPayerDocumentsReceivedAction
C-2026-0088 Susan M. ParkHumana EOB, HCFA, Ins. CardToday 9:14 AM
📥 Pending Cases
Case IDPatient NameDOBPayerPlan TypeDocumentsReceivedAction
C-2026-0088 Susan M. Park 03/15/1952Humana Medicare Adv. EOB, HCFA, Ins. CardToday 9:14 AM
C-2026-0089 David L. Foster 07/22/1948Wellcare Medicare EOB, ERAToday 8:47 AM
C-2026-0090 Latoya B. Williams 11/05/1985Aetna Better Health (IL) Managed Medicaid EOB, HCFA, ERA, Ins. CardToday 7:58 AM
C-2026-0091 James A. Nguyen 05/30/1979BCBS Illinois Commercial EOB, HCFAYesterday 4:42 PM
🔍 Cases In Review
Case IDPatientPayerPlan TypeReviewerStartedStatusAction
C-2026-0084 Margaret T. CollinsUnitedHealthcare Medicare Adv. Jane DoeToday 10:02 AM In Review
C-2026-0085 Robert J. HernandezAetna Better Health Managed Medicaid Alex RiveraToday 9:35 AM Needs Further Review
✅ Completed Cases
Case IDPatientPayerPlan TypeReviewerCompletedDurationAction
C-2026-0083Patricia L. MooreCigna Healthcare Medicare Adv. Jane DoeToday 9:58 AM9 min
C-2026-0082Anthony R. JacksonWellcare (WellCare by Allwell) Medicare Alex RiveraToday 9:31 AM14 min
C-2026-0081Maria E. GonzalezCountyCare (IL) Managed Medicaid Jane DoeToday 8:55 AM11 min
C-2026-0080Thomas H. BradleyBCBS Illinois Commercial Sam LeeYesterday 4:50 PM8 min
🏥 Payers & Plan Reference Sourced from Medicare Part D BIN/PCN data & internal training
PayerPlan TypeBINPCN IdentifierID PatternNotes

👤 Employee Performance

EmployeeCompletedAvg. TimeFlagged
Jane Doe4210 min3
Alex Rivera3812 min5
Sam Lee299 min2
Maria Chen518 min1

📅 Activity Timestamps

Case IDReviewerStartedCompletedStatus
C-2026-0083Jane Doe9:49 AM9:58 AMDone
C-2026-0085Alex Rivera9:35 AMFlagged
C-2026-0084Jane Doe10:02 AMActive

🏥 Volume by Payer

PayerCases% of TotalVolume
UnitedHealthcare4829%
Humana3521%
Aetna3018%
BCBS2716%
Wellcare2213%
Other53%

📊 Plan Type Breakdown

Plan TypeCasesAvg. Time
Medicare Advantage7410 min
Medicare (Original)3812 min
Managed Medicaid2911 min
Commercial218 min
Tricare / VA514 min
📄 EOB
📋 HCFA 1500
💾 ERA 835
🪪 Ins. Card
📄
EOB Document
Uploaded by provider — click fields in extracted panel to highlight source location
EXPLANATION OF BENEFITS
Payer: UnitedHealthcare (Medicare Advantage)
Contract ID: H0169 | BIN: 610097 | PCN: 9999
Member ID: 1AB2CD3EF45
Member: MARGARET T COLLINS
DOB: 03/12/1947 | Age: 78
Group #: 80652 | Seq: 253

Provider: NORTHSHORE SPECIALTY PHARMACY
NPI: 1234567890
Date of Service: 03/10/2026

Rx #: 7845213 | NDC: 00093-5325-01
Drug: Eliquis 5mg #60
Billed: $1,240.00
Allowed: $1,214.80
Sequestration (Adj 253): -$24.30
Plan Paid: $890.50
Member Copay: $300.00
Member Responsibility: $300.00

⚠ Adjustment Code 253 present — Medicare/Medicare Advantage
🤖 AI Observations
🔵
Medicare/Medicare Advantage Patient — Age 78, Member ID pattern 1AB2CD3EF45 confirms Medicare Advantage. Sequestration Adj. Code 253 present on EOB. RxPCN: 9999 matches UHC Medicare Part D (BIN 610097). M3P/MPPP BIN confirmed.
⚠️
Sequestration Applied: $24.30 reduction (Adj 253) per Medicare Advantage rules — confirm plan paid amount reflects 2% sequestration reduction from $914.80 → $890.50.
💡
UHC Contract ID H0169 found in Part D reference. PCN 9999, BIN 610097 — consistent with M3P MPPP enrollment. Verify M3P payment spread if applicable.
🤖
AI-Assisted Intake — Case C-2026-0084
Review extracted fields, confirm accuracy, then submit. Highlighted fields need attention.
⚕ Medicare Advantage Overall: 94% Conf.
📑 AI Extracted Data From EOB + HCFA + ERA + Card
Patient Information
Patient Name 99%
Margaret T. Collins
Date of Birth 99%
03/12/1947
Age 99%
78 yrs — ⚠️ Medicare-eligible age
Address 97%
847 N. Elm St, Palatine IL 60074
Insurance / Payer
Payer 99%
UnitedHealthcare
Plan Type 99%
Medicare Advantage (Part C)
Contract ID 98%
H0169
Member ID 98%
1AB2CD3EF45
Group Number 96%
80652
RxBIN / PCN 99%
610097 / 9999
Claim / Service
Date of Service 99%
03/10/2026
Provider NPI 98%
1234567890
Rx Number 99%
7845213
NDC 97%
00093-5325-01
Drug / Service 98%
Eliquis 5mg #60
Diagnosis Code 96%
Z79.01
Financial
Billed Amount 99%
$1,240.00
Allowed Amount 98%
$1,214.80
Sequestration (Adj 253) 97%
-$24.30 ⚠️ Confirm matches 2% calc
Plan Paid 88%
$890.50 ⚠️ Verify after sequestration
Member Copay / Responsibility 97%
$300.00
Adjustment Codes 98%
CO-253, PR-3, CO-45
📝 Intake Form Auto-filled — review & confirm
Patient Information
Patient Name
Date of Birth
Address
Insurance / Payer
Payer
Plan Type
Contract ID
Member ID
Group Number
RxBIN / PCN
Claim / Service
Date of Service
Provider / NPI
Rx Number
NDC
Drug / Service Description
Diagnosis Code(s)
Financial
Billed Amount
Allowed Amount
Sequestration Adj. (253)
Plan Paid
Member Copay / Responsibility
Adjustment Codes
Reviewer Notes